Refund policy
Refund & Return Policy
At Side Plot, we want you to feel confident shopping with us. If something isn't right, we're here to help.
Returns
Most items may be returned within 14 days of delivery for a full refund.
To ensure everyone has the full return period available, if the 14th day falls on a weekend or a recognized federal holiday, the return window will automatically extend to the next business day.
To be eligible for a return:
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The item must be in its original condition.
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Books must be free from excessive wear, damage, or markings that prevent resale.
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Any included accessories, inserts, or promotional materials must be returned with the item.
Free Return Shipping
We provide free return shipping for eligible returns within the return window.
Once your return request is approved, we'll provide a prepaid return shipping label along with instructions for sending your item back.
Order Cancellations
Orders may be canceled for a full refund within 24 hours of purchase, provided the order has not already entered the fulfillment or shipping process.
If your order has already been processed or shipped, it will instead be handled under our standard return policy.
Refunds
Once your returned item is received and inspected, we'll notify you of the status of your refund.
Approved refunds will be issued to your original method of payment. Depending on your financial institution, refunds may take several business days to appear on your account.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery. We'll work with you to resolve the issue promptly at no additional cost.
Non-Returnable Items
The following items are not eligible for return unless they arrive damaged or incorrect:
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Gift cards
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Digital products or downloadable content
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Final sale or clearance items (when marked as such)
Contact Us
If you have questions about a return or refund, please contact us at support@sideplotvt.com. We're happy to help.