Shipping Policy

Thank you for shopping with Side Plot! Every purchase helps support our mission of building a thoughtful, independent book community.

Order Processing

Orders are typically processed by Side Plot within 3–5 business days before being sent to our fulfillment partner.

Orders placed on weekends or federal holidays will begin processing on the next business day.

During periods of high order volume, new releases, holidays, or promotional events, processing times may be slightly longer.

Fulfillment & Shipping

Once your order has been processed, it is securely transmitted to our fulfillment partner, Ingram, for packing and shipment.

Ingram generally requires an additional 3–5 business days to prepare, fulfill, and ship your order.

Overall, most orders are delivered within 6–10 business days, though delivery times may vary based on your shipping destination, carrier performance, weather conditions, and other circumstances outside our control.

Shipping Confirmation & Tracking

When your order ships, you'll receive a shipping confirmation email that includes tracking information (when available). Please allow up to 24 hours for tracking updates to appear after receiving your confirmation.

Shipping Delays

While we strive to meet the estimated timelines above, shipping estimates are not guaranteed. Delays caused by carriers, severe weather, holidays, supply chain disruptions, or other unforeseen events may occasionally occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Side Plot is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping information, contact us at support@sideplotvt.com as soon as possible. While we'll do our best to update your order before it enters fulfillment, we cannot guarantee changes once processing has begun.

Lost, Damaged, or Missing Packages

If your package arrives damaged, appears to be lost in transit, or is missing after being marked as delivered, please contact us at support@sideplotvt.com. We'll work with you and the shipping carrier to help resolve the issue as quickly as possible.

Questions

If you have any questions about shipping, your order status, or delivery estimates, please contact us at support@sideplotvt.com.